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Considered essential businesses, c-stores have remained opened throughout the COVID-19 pandemic, requiring a rapid response from retailers to follow health and safety guidelines established by the Centers for Disease Control and state and local health departments. Now, in addition to running their businesses, c-store operators are also challenged with ensuring the health and wellness of their cust … read more

With many restaurants closed or offering limited hours, people are cooking and eating at home more than they did before the outbreak of COVID-19 and will probably continue to do so for some time. Retail food locations, however, are one of the few places where it is impossible not to be around larger groups of people.As a result, customer expectations are changing dramatically, and the new normal … read more

A visit to a restaurant looks very different today than it did just eight months ago. The new normal, which varies by county and state, includes customers waiting in their cars to be seated, have their temperatures checked as they walk in, being served by wait staff in masks and gloves, ordering from disposable menus, sitting at socially distanced tables and using contactless payment and hand-sani … read more