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As supermarkets expand grab-and-go and delivery offerings, they seek to protect patrons’ health and safety.Prepared foods have been one of the fastest-growing areas in the supermarket channel since well before the COVID-19 pandemic, and food retailers continue to see these offerings as important drivers of sales and profits.As consumers’ shopping patterns shifted last year to include fewer trips t … read more

With the onset of COVID-19, new trends of online shopping and delivery from restaurants, supermarkets, and now c-stores, have surged, with no sign of slowing down any time soon.The popularity of off-premise dining had already begun among c-stores prior to COVID-19, with products focused primarily on snacks and prepared hot food items like pizza and breakfast sandwiches. Since the pandemic, c-store … read more

One result of the COVID-19 pandemic restrictions has been the reluctance of shoppers to physically enter stores. In light of this, the third-party delivery services that are seeing increased usage across the restaurant and grocery industries, are equally applicable to c-stores, which are following the trend to remain viable.A recent Technomic survey identified consumer awareness as the biggest roa … read more

Growth of takeout, delivery go hand-in-hand with efforts to protect health, safety and product integrity.The trend toward off-premises dining had already been gaining momentum before the COVID-19 pandemic took hold, but the events of the past year have accelerated that shift.This has forced many foodservice companies to rethink areas of their operations, including menu and packaging, to protect th … read more

As the recovery from COVID-19 accelerates, many people remain cautious and may be slow to return to normal dining-out routines. Throughout the pandemic, many found it easier—and perceived it to be safer—to search for a meal online and have it delivered whenever and wherever they wanted, driving some restaurants so far as to close their dining room and turn to takeout-only service.In addition, ghos … read more

The onset of COVID-19 pandemic restrictions made shoppers reluctant to leave home and physically enter stores. With third-party delivery services already experiencing increased usage across the restaurant and grocery industries, it was only a matter of time before convenience stores followed the trend to remain viable.However, a Technomic survey identified consumer awareness as being the biggest r … read more

Even before the COVID-19 pandemic brought the world to a virtual standstill, off-premise dining was rapidly growing in popularity. In fact, online food ordering and restaurant delivery has grown exponentially over the last five years.Using third-party delivery partners, however, is not without its challenges. Poor customer experiences, from late or missed deliveries to cold food to package tamperi … read more

With consumers’ increased demands for expediency, the lines that originally distinguished c-stores from other types of retail have blurred. Grocery stores, restaurants, drug stores, department stores, and specialty shops are all delivering on the customer’s desire for convenience—with delivery.Selling pre-packaged sandwiches, salads, and beverages has long been a c-store staple, but with the surge … read more

COVID-19 is presenting new challenges to businesses throughout the country, and restaurants in particular have had to rethink their business model to try to remain viable. Some have closed temporarily, while others have focused on takeout and delivery.Many restaurants have used takeout and delivery services for some time, though others may find the switch more challenging. Regardless, if a busines … read more

As food delivery continues to grow in popularity, it is important for restaurant operators to understand all aspects of the industry, including the risks inolved. To avoid the expense of hiring additional workers or purchasing delivery vehicles, restaurants have become reliant on third-party delivery workers to transport meals to customers.Recent studies, however, have revealed that bad things som … read more