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With consumers’ increased demands for expediency, the lines that originally distinguished c-stores from other types of retail have blurred. Grocery stores, restaurants, drug stores, department stores, and specialty shops are all delivering on the customer’s desire for convenience—with delivery.Selling pre-packaged sandwiches, salads, and beverages has long been a c-store staple, but with the surge … read more

COVID-19 is presenting new challenges to businesses throughout the country, and restaurants in particular have had to rethink their business model to try to remain viable. Some have closed temporarily, while others have focused on takeout and delivery.Many restaurants have used takeout and delivery services for some time, though others may find the switch more challenging. Regardless, if a busines … read more

As food delivery continues to grow in popularity, it is important for restaurant operators to understand all aspects of the industry, including the risks inolved. To avoid the expense of hiring additional workers or purchasing delivery vehicles, restaurants have become reliant on third-party delivery workers to transport meals to customers.Recent studies, however, have revealed that bad things som … read more

Like most businesses, supermarkets should be investing in marketing practices that build loyalty among customers. The fast-growing market for grab & go foods, however, can make engaging with customers difficult. This rapid growth reflects a strong demand for quick and convenient meals and snacks similar to what a person would serve and enjoy if they had cooked it themselves.Grocery store operators … read more

Home delivery has become a fast-growing market for fine-dining restaurant owners. The rapid growth of this market segment reflects a strong demand for quick and convenient meals that go beyond delivery of fast, fast-casual or specialty foods such as pizza.It is important to remember, however, that consumers’ desire for convenience does not outweigh the need to deliver the same great-tasting food t … read more

With the rise of digital technology reshaping the business of restaurant home meal delivery, new online food delivery platforms are competing for customers and offering expanded choices and convenience. As consumers become more reliant on shopping online through apps or websites, however, they expect the same quality, convenience, and transparency when it comes to ordering lunch or dinner.Both res … read more

Most restaurant operators and consumers alike are familiar with tamper-evident labels and seals. Everyday items such as over-the-counter drugs, food items, packaging materials, cleaning solutions and laundry products now often employ this method of security. Many manufacturers are now required to use these labels on their products.With the surge in popularity of third-party delivery, tamper-eviden … read more

In an earlier blog, we mentioned that the market research organization NPD Group reported that, in the past five years, revenue from restaurant deliveries has jumped 20 percent and the overall number of food deliveries has increased by about 10 percent. Further, they found that the entire food delivery business is expanding. At one time, consumers ordered food deliveries just for di … read more

Most of us are familiar with tamper-evident labels and seals. Things we use every day such as over-the-counter drugs, food items, packaging materials, cleaning solutions and laundry products now often have tamper-evident labels. While some manufacturers apply tamper-evident labels to their products to ensure their safe use, many manufacturers are now required to have these labels an … read more

For years, churches and senior assistance groups, as well as a variety of social organizations, have been delivering hot and cold, ready-to-eat food to those that are homebound. Often, these are either elderly people, those with long-term illnesses or people needing special care of one sort or another. Even though churches and similar organizations have been providing services suc … read more