News

Balancing store needs with those of employees is a daunting task. Managing work schedules while recruiting, hiring and training staff can add layers of frustration for operators—especially when the need to focus on food safety and customer satisfaction is essential.Investing in automation is one solution that can help streamline grocery perimeter operations, ensure employees are productive and eff … read more

The labor shortage has perhaps been more frustrating to supermarket and grocery store operators than the pandemic restrictions these past months.Struggling with a shortage of workers and high employee turnover is not new to retail food operators. More broadly, the labor shortage has become widespread across numerous industries.So how do retail food operators focus on streamlining worker tasks, whi … read more

By playing to their strengths–brand availability and loyalty, the physical in-store experience, and customer satisfaction–and by investing in technology solutions that help streamline the many tasks that come with managing operations, operators can remain competitive, increase worker productivity, and offer safer food options.Automated systems, such as DayMark’s MenuCommand® kitchen automation pla … read more

Remember salad bars?For many consumers, wandering through the grocery store, helping themselves at self-serve food bars, and tasting samples of food products may seem like ‘the good old days.’ With the onset of the COVID-19 pandemic, most supermarkets closed their self-serve stations or significantly restricted their use due to safety concerns for both customers and workers.In fact, many states pu … read more

Food-safety challenges have increased, but new solutions are emerging as well.With the third World Food Safety Day approaching June 7, following a year in which the COVID-19 pandemic disrupted the entire global food chain, now may be a good time for supermarket operators to take a comprehensive look at the state of their food-safety operations.Foodborne disease causes an estimated 600 million illn … read more

Food waste has become a significant problem in the U.S.An enormous amount of food is being thrown away every day, and it doesn’t just affect the bottom line: food that is not eaten ends up in landfills, where it rots and produces greenhouse gasses. The food service industry has long focused on preventing wasteful product losses—losses that cost them billions of dollars each year. In particular, gr … read more

While ever-changing customer demands, new protocols for protecting staff and customers, and keeping pace with new technology all compete for operators’ attention during the ongoing COVID-19 pandemic, keeping food safe and avoiding costly health code violations remains a key concern.In the past, monitoring temperatures was tedious and sometimes ineffective as staff members manually checked and reco … read more

Operators are looking for new and innovative ways to meet increased demand, ensure the safety and health of workers and customers, and maintain confidence in products and vendor services as the coronavirus pandemic continues to challenge food retailers both big and small.Newly developed technologies—many of which were already making their way into grocery businesses before the pandemic forced stor … read more

With many restaurants closed or offering limited hours, people are cooking and eating at home more than they did before the outbreak of COVID-19 and will probably continue to do so for some time. Retail food locations, however, are one of the few places where it is impossible not to be around larger groups of people.As a result, customer expectations are changing dramatically, and the new normal … read more