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One result of the COVID-19 pandemic restrictions has been the reluctance of shoppers to physically enter stores. In light of this, the third-party delivery services that are seeing increased usage across the restaurant and grocery industries, are equally applicable to c-stores, which are following the trend to remain viable.A recent Technomic survey identified consumer awareness as the biggest roa … read more

Growth of takeout, delivery go hand-in-hand with efforts to protect health, safety and product integrity.The trend toward off-premises dining had already been gaining momentum before the COVID-19 pandemic took hold, but the events of the past year have accelerated that shift.This has forced many foodservice companies to rethink areas of their operations, including menu and packaging, to protect th … read more

As the recovery from COVID-19 accelerates, many people remain cautious and may be slow to return to normal dining-out routines. Throughout the pandemic, many found it easier—and perceived it to be safer—to search for a meal online and have it delivered whenever and wherever they wanted, driving some restaurants so far as to close their dining room and turn to takeout-only service.In addition, ghos … read more

The onset of COVID-19 pandemic restrictions made shoppers reluctant to leave home and physically enter stores. With third-party delivery services already experiencing increased usage across the restaurant and grocery industries, it was only a matter of time before convenience stores followed the trend to remain viable.However, a Technomic survey identified consumer awareness as being the biggest r … read more

As food delivery continues to grow in popularity, it is important for foodservice operators to understand all aspects of the industry — including the risks involved.To avoid the expense of hiring additional workers or purchasing delivery vehicles, operators have become reliant on third-party delivery workers to transport meals to customers. Recent studies, however, have revealed that bad things so … read more

Even before the COVID-19 pandemic brought the world to a virtual standstill, off-premise dining was rapidly growing in popularity. In fact, online food ordering and restaurant delivery has grown exponentially over the last five years.Using third-party delivery partners, however, is not without its challenges. Poor customer experiences, from late or missed deliveries to cold food to package tamperi … read more